A 99.9% Server Uptime
The advantage of developing your own cloud web hosting system is that you don’t need to worry about compatibility issues – you design a particular set of software apps in such a manner as to be compatible with a defined set of hardware elements. The end result is something a whole lot more solid and dependable, as there are fewer possible risks of failure. We’ve built our cloud hosting platform using time–tested hardware elements together with a strongly tweaked version of SELinux in an attempt to set up an incredibly risk–free environment for all your sites.
For this reason, with each of our cloud web hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s very important to also build your own network architecture. For this reason, we set up a custom internal network in all our datacenters. Based on high–end Juniper switches and routers, our internal network allows for super–fast data transmission rates and is also completely redundant.
In this way, you will take advantage of a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, regardless of which web hosting service you have selected.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to minimize all potential risks with our cloud hosting packages and regardless of the fact that we offer first–class tech support, there are occasions when the customer simply isn’t pleased with what we are offering. Or he needs to upgrade to a more robust hosting solution, such as a virtual private server or a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t happy, we will give you your money back.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you know how exasperating this can be, especially if your web site is at stake. That’s why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be here for you and they’ll reply to you in under one hour. And the best thing is that their average ticket response time is below twenty minutes!