Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is taught to efficiently address all cloud web hosting customers’ questions and help inquiries. Through our ticket system, it’s possible to post your inquiry and a support crew fellow member will most likely go back to you in only max sixty minutes. In fact, practice has shown us that the typical answer time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you possibly have about our services. We have qualified professionals present constantly to provide help every time necessary. You could use the ticket system or drop a message anytime, alternatively you can pick–up the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while working on your sites within the Control Panel, you can always click on the Help control key and find your concern in the set of content articles that will appear. We have also turned a number of the posts into video clips. The list of video tutorials will show up if you click on the Videos button present in each section.