Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Guarantee

  • Our technical help and support Dept is present day and night to take care of all of your current support tickets. Each ticket you submit to us will be responded to within maximum 60 mins. If your issue calls for the assistance of one of our administrators, we are going to address the ticket to the person on duty and will notify you that the case is being taken care of.

  • Top quality support service
  • Expert Tech Assist Service

  • We will be on line for you day and night to offer advices and technical support and also to aid you with any issue that you may run into when dealing with your virtual server. We can aid you with all pre–installed applications, plus your Operating System, server management panel (based on the VPS type) and the Web Hosting Control Panel made 100% by our developers.

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Web Hosting Control Panel that is offered cost–free with your VPS offers you a built–in knowledge base. You will see a group of detailed how to tutorials and a range of step–by–step video courses that illustrate all the normal web site administration duties. You can start using them by clicking the Help or Video control keys in the upper right part of each Control Panel section.